Opening Hours
Monday – Friday
10 AM – 6 PM
Saturday
10 AM – 4 PM
Sunday
CLOSED
Useful Information
69, JALAN KHAW SIM BEE
10400 GEORGETOWN
PULAU PINANG
+6016-587 6007
cheahhanjun@hotmail.com
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Frequently Asked Questions
Q1: What types of products do you sell?
A: We offer a wide range of haircare products and professional styling tools, including shampoos, conditioners, hair treatments, blow dryers, straighteners, curlers, brushes, and more.
Q2: Are your tools suitable for professional use?
A: Yes! Our styling tools are trusted by salon professionals for their quality, durability, and performance.
Q3: Do you offer any warranties on your tools?
A: Yes, most of our electrical styling tools come with a standard manufacturer’s warranty. Please check individual product listings for specific warranty details.
Q4: How can I know which product is best for my hair type?
A: You can refer to our product descriptions or contact us directly for personalized recommendations based on your hair type and styling needs.
Q5: Do you offer any discounts or promotions?
A: Yes! We regularly run sales and limited-time offers, especially during our opening period. Be sure to follow us on social media and subscribe to our newsletter for the latest deals.
Q6: How long does shipping take?
A: Shipping usually takes 3–5 business days for local orders. We also offer express delivery options at checkout.
Q7: What is your return policy?
A: We accept returns within 7 days of delivery for unused and unopened items. Please read our full return policy for details.
Q8: How can I contact customer support?
A: You can reach us via email at cheahhanjun@hotmail.com, WhatsApp, or through our contact form on the website. We typically respond within 24 hours.